Our Message

The Hair Addict promotes the celebration of natural beauty by women and men all over Egypt and the world. Nobody should be pressured to uphold outdated beauty ideals, nor should they be forced to straighten their hair daily with the aim of being taken seriously by their colleagues. For years, Egyptians have been led to believe that natural hair is unprofessional and unattractive when in actuality, it is beautiful, professional, and anything you want it to be as long as you embrace it. We want all women to love themselves enough to invest their time and energy into caring for their beauty in a sustainable healthy way. We want them to love themselves enough to stand their ground and embrace their natural hair. We are here to help you embark on your natural hair journey for a future free of unwanted heat styling and harmful chemical treatments.

Read About Us and Beautiful Curly-Haired Gals Who’ve Fought the Stigma!

Beauty Standards: Egypt’s Curly Hair Comeback – BBC

The Fight For Curly Hair, Fixing Beauty Standards, Starts in Egypt – Levantine Journal

About Ordering The Hair Addict Products

If you would like to order a Hair Addict product, simply head to the online store, add your desired products to the cart, and proceed to checkout!

Shipping Policy

  • International shipping will soon be available.
  • Shipping costs are between EGP 45.00-180.00 depending on your governorate.
  • The products will arrive a maximum of a week after the order has been placed.
  • To follow up on the order contact us at +20 122 525 2266 via WhatsApp or email us at customer.support@thehairaddict.net with the details of your order.
  • It is preferable for orders to be placed before 5:00 PM on Sundays to Thursdays in order to be counted as placed during that business day. Example: If an order is placed at 8:00 PM on a Sunday then the order will be counted as placed on Monday.

Return Policy

If you would like to replace a product:

  • If the product is defective due to shipping, please return it upon delivery/do not accept the product.

It is within your right as a customer to replace a product you ordered within three days of receiving the product under the following circumstances:

  • If the product is defective due to manufacturing.

Please note that you are not entitled to replacement if it is not within three days.

If you would like to return a product:

  • If the product is defective due to shipping, please return it upon delivery/do not accept the product.

It is within your right as a customer to return a product you ordered and receive a refund within three days of receiving the product and with the knowledge that you must pay for the return shipping costs under the following circumstances:

  • If the product is in its original condition and has not been opened in any way and the plastic wrap covering the product has not been removed.
  • If the product is defective due to manufacturing as mentioned before, and the customer does not wish to replace the product with another.

It is not permitted to seek a refund or replacement under the following circumstances:

  • If more than three days have passed since the customer has received the product.
  • If the main reason behind the refund or replacement is related to any characteristic of the product that has been communicated on social media.
  • If the product is defective due to poor use or negligence, Example: ignoring the storage instructions on the bottle, placing the product in an unsuitable weather environment, heating the bottle for more time than is necessary, etc.
  • If the product has been opened in any way or the plastic wrap around the product has been removed and there are no other reasons behind the desired refund or replacement.
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